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Online Help?

How to Shop...
  • You can navigate or browse through the site by going through the various departments such as Bakery, Beverages, Household, etc., (Located on the top menu bar) and further to the Sub Departments such as Biscuits, Breads, which can be selected from the dropdown menu of your screen when you select department.

    Help-Departments
  • Within these Departments you will be able to add any item to your shopping cart by clicking on the “By This Item” button or check on “Add to Cart”

    Help-Buy Now
  • If you haven’t selected your delivery city, you will be prompted to select your Delivery City – your delivery location should be located within the city you select , if you want to place a pickup order select the outlet you want to pick up from.

    Help-Delivery City
  • Once an item is added, the button will be disabled. This is an indication that the item you selected exists in your shopcart. The “More…” link will give you a detailed description of the product with an enlarged image of the item.

    Help-Item Details
  • When items are added to your shopping cart, the number of items and the total will appear on the top right corner next to the search bar.
    Hover over the shopping cart icon and a preview of your shopping cart will appear, click the “View Shopping Cart” button to view your shopping cart.

    Help-Shopping Cart
  • Once you have added all your preferred items to your shopping cart, click the “Check Out” button, in order to proceed with your purchase.

    Help-Check Out
  • Next you will reach your “Shopcart”, within the shopping cart you will get all the items that you have added to your shopping cart.
    To change the quantities of any item, change the quantity in the “Quantity” box, and click “Update Cart Items” button at the bottom of the page.
    You will then see the updated price in the “Merchandise Cost” box.

    Help-Change Quantity
  • To remove one item from shopping cart, click the “Remove” link displayed for that particular item.

    Help-Remove Items
  • After you’ve finished shopping, press the “Check Out” button to proceed to the payment process.

    Help-Check Out for Payments
  • This will lead you to the login page. If you are a NEW CUSTOMER, you must get registered with us by giving the required details in order to process the order.

  • Thereafter you will reach the secure payment gateways operated by the respective banks where you can make the payment.

  • Once the payment processing is over, you will be able to see the transaction details on the screen and you will receive the order confirmation e-mail from www.keellsuper.com for the particular order.

  • For any further queries feel free to contact us

    Tel: +94 11 2303500

    Text (SMS)- Operations: + 94 77 3762524

    Text (SMS)- Technical: + 94 773647586

    Email: [email protected], [email protected]

How to register your Nexus Mobile Token Card on keellssuper.com...
  • Once you have logged in, click the “Nexus Mobile Registration” on the top of the Home page.

    Help-Nexus Mobile Registration
  • Enter your registered Nexus Mobile number, NIC/Passport number in the form below and click the “submit” button:

    Help-Nexus Mobile Registration
  • Once you have submitted your details, you will receive a registration confirmation email and our team will review the given information.

  • If the information you provided is correct, our team will send you a confirmation mail and then you will be entitled to the Nexus Mobile offers on keellssuper.com.

  • If the information you provided is incorrect, you will receive a mail from our team stating that certain information is incorrect, please re-enter the correct information again.

How to edit your information...
  • Once you have logged in click hover once you hover your name a menu will appear, click on the “My Info” link.

    Help-My Info
  • You will see the following form with your details. once you have edited your information click the “Update” button and you information will be updated!

    Help-My Info Update
How to save your shopping cart...
  • Once you have added your items click the “Shopping cart” button to view the shopping cart.

    Help-View Shopping Cart
  • At the bottom of the shopping cart click the “Save shopping cart“ button, You will be asked to login if you haven’t already.

    Help-Save Shopping Cart
  • After you have logged in, the “Save shopping cart” Page will appear, enter a name to your shopping cart.

    Help-Save Shopping Cart
  • Once a name is given click the “Save shopping cart“ button and your shopping cart will be saved.

    Help-Save shoppping cart
How to view your saved shop carts...
  • Once you have logged in, click on the “Saved Shop carts” link on the top of the page.

    Help-Saved shop cart
  • All your saved shop carts will be displayed, click the “Continue” button for the respective saved shopping cart to continue shopping with that shopping cart.

    Help-Continue saved shopcart
How to retrieve your password...
  • Click on the “Login” button and the login form will appear.

    Help-Login
  • Click on the “Forgot Password” link on the form below.

    Help-Forgot Password
  • Once you enter the email address and the Captcha on the form an email will be generated to the provided email address with a link to reset your password.

    Help-Password reset link
  • Click the link given in the Password reset email and you will be directed to a form change your password.

    Help-Password reset email link
  • Enter the new password and press the “Submit” Button to complete the process.

    Help-Password Submit
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